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Business Development Manager
Rebecca Head our property manager has been very responsive, professional and great. Highly recommend.....
Nirmita, Ipswich
Rebecca Head has been managing our property in Ipswich since last 6 months and we are seeing really great improvement in overall tenant satisfaction and quality of services like planning repair work, fix important issues and have right balance between tenant and landlord. Rebecca has been awesome property manager, we are so happy with her work.
Bennet, Ipswich
Bec my property manager from Ipswich LJ Hooker has been a fantastic support during a stressful time of renting out my property. Vigilant and a great communicator, she’s been fantastic throughout the whole process
Adam, Ipswich
I would like to say how amazing Rebecca Head from Ipswich is. She went above and beyond in helping us with a bad tenant who destroyed our property. Thanks bec.
Jennifer, Ipswich
Rebecca is awesome, well worthy of recognition and is an asset for LJ Hooker. I wish all the property managers I deal with were as friendly, professional, and caring in the approach she takes to property management, I have always felt such a great connection and I am very happy with the service provided and would not hesitate to recommend Rebecca to other property owners. Professional, very efficient, always on top of issues, and easy to deal with is how I would describe Rebecca, which is everything a landlord wishes from a managing agent.
Scott Hayman
Rebecca Head has been my property manager for approx. 6 years. After many years of using multiple other agencies and finding I was dissatisfied with the level of service, I found Rebecca. I could not have been happier with the level of service, prompt communication and professionalism that she displays. Rebecca has a stand out work ethic, that has not gone unnoticed, and I would not prefer any other property manager looking after my property. If Rebecca was to leave LJ Hooker I would probably take my business to wherever she was. This is not only a reflection of how valuable she is to any organisation, but also a reflection of how difficult it is to find a decent property manager in today's current climate. Overall I can honestly say that I have been so pleased with the level of service from Rebecca. Her professionalism, communication and organisation has made ger a stand out property manager in my opinion.
Joshua Matthews
To whom it may concern, Re: Rebecca Head We have recently transferred to LJ Hooker (Ipswich) as a result of repeated poor service by other agencies. Our frustrations included; • Not receiving responses within 24 hours • Not actioning requests that have been sent through • Failing to notify us in adequate time to pass on rent increases (ie 2 month notice period), which often resulted in missed rental revenue • Inadequate inspection reports with poor picture quality • Never following through with tradespeople / quoting • Never any value add, expertise, recommendations for various matters that arise We can say without a doubt that the service we have received since moving to LJ Hooker (Ipswich), specifically through Rebecca Head has been first class. • We receive responses within hours (not days) and confirmation that the matter is being looked into • Ample forewarning of an upcoming tenancy renewal (mitigating any potential rental loss of monies) • High quality inspection reports with pictures of every room • Always following through with tradespeople • Always knowledgeable and up to date with any changes to the Act It has been pleasure partnering with Rebecca who has been a very rare find and who manages our property from start to finish.
Scott Tierney
You have been a dream to work with Bec. We are very grateful to have landed you.
Mitch
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